About 2CX
Technology that connects companies and customers in a smarter way
2CX is a Brazilian technology company specialised in Customer Experience (CX), created to transform the way companies and customers connect.
We were born from the merger of Callflex and VoxAge, two references that together add up to more than 26 years of experience in customer service, automation and digital communication.
We work where experience actually happens: in collections, sales, customer support and relationship operations. Our ecosystem brings together an adaptive predictive dialer, an omnichannel platform, journey orchestration, digital agents, intelligent IVR and management software.
More than technology, we deliver intelligence applied to customer service. We combine AI, automation and journey design to help companies operate more efficiently, scale conversations and create smoother, faster and more human experiences on any channel.
Today 2CX is among the leading Brazilian references in customer service technology, driving the evolution of CX with continuous innovation, real integration across channels and a focus on performance and customer experience.
- 26+ years of combined experienceThe combined track record of Callflex and VoxAge, the two companies that gave rise to 2CX.
- Brazilian technologyA platform built in Brazil for critical collections, sales, customer support and relationship operations.
- AI, automation and integrated journeysAdaptive predictive dialer, omnichannel, digital agents, intelligent IVR and management software in a single ecosystem.
Your next conversation could change your operation.
Talk to a specialist and design an evolution scenario for your contact center.